Refund policy

Returns & Customer Satisfaction

We do not accept returns, as all of our products are custom printed just for you.
However — your satisfaction is our top priority. If you are not happy with your order for any reason, please contact us at illestprintco@gmail.com, and we will do our best to make it right.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

If a refund is approved (due to an issue with your order), we will notify you once it’s processed. Refunds will be automatically issued to your original payment method within 10 business days.

Please note it may take some time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at illestprintco@gmail.com.